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faqs
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Q?
What is Virtual F&I?
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A.
Virtual F&I is the process of handling the finance and Insurance aspects of a vehicle purchase online or through remote channels rather than having to do the process at the dealership. Virtual F&I allows customers to manage this part of their vehicle purchase remotely, often streamlining the process.
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What are the benefits of using a Virtual F&I service like ours?
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A virtual F&I provider offers significant advantages to dealerships, fostering a more informed and engaged consumer base by introducing products earlier on dealership websites, ensuring transparency in pricing, and providing educational resources. This approach enhances customer engagement, strengthens buyer relationships, and seamlessly integrates F&I into the digital retailing landscape, meeting the preferences of consumers who prefer online finance for a comprehensive and efficient virtual process.
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Can your virtual F&I solutions help streamline financing approvals and paperwork?
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Yes, our streamlined process facilitates faster financing approvals and reduces paperwork holdups, enabling quicker transaction closures.
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What measures do you take to ensure customer satisfaction and retention?
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We prioritize customer satisfaction through proactive support, transparent communication, and reliable services, aiming for long-term dealership-customer relationships.
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Are there customizable options available within your F&I plans for specific dealership needs?
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Yes, we offer customizable options within our F&I plans, allowing dealerships to tailor coverage and services according to their specific requirements. Don’t see a direct solution that fits your dealerships needs? That’s ok, we can tailor a solution specifically for you. Give us a call today at 800.930.4633 or email us at Sales@GemcoVirtual.com.
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How quickly can a dealership start using your virtual F&I services after signing up?
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Upon signup, our onboarding process is swift, typically allowing dealerships to start utilizing our virtual F&I services within a short timeframe.